Here When You Need Us

At Community 3SIX5, our Concierge Services provide around-the-clock support within Specialist Disability Accommodation (SDA), tailored to suit each resident’s unique needs. We’re here to make life easier, safer, and more connected—day or night.

What We Offer

📝 Personalised, Person-Centred Support
Your support starts with you. We work alongside you, your family, and your support team to develop a flexible, person-centred plan that reflects your goals, preferences, and daily needs.

🕒 24/7 Onsite Support
Our Concierge team is always on-site and available—ready to assist whenever you need, whether it’s a helping hand with daily tasks or someone to step in during unexpected situations.

🤝 Skilled, Compassionate Staff
Every team member is highly trained and equipped to support people with a wide range of disabilities. From physical and intellectual to sensory or neurological needs, our staff work respectfully and professionally to empower your independence.

🏡 Help with Daily Living
Need a bit of support with personal care, household chores, meal prep, medication, or getting out into the community? We’re here to help—without taking over. Our goal is to support you to live the way you choose.

🌱 Promoting Choice and Control
We believe support should enhance independence, not limit it. We’re here to support your choices and help you build the skills and confidence to live life on your own terms.

🚨 Ready for the Unexpected
In an emergency, you can count on us. Our staff are trained to respond quickly and calmly, keeping you safe and supported at all times.

🔗 Working Together
We don’t work in isolation. Our Concierge team collaborates with healthcare professionals, therapists, and community networks to ensure your support is well-rounded and consistent.

📄 Clear Reporting and Accountability
All support provided is carefully documented in line with NDIS standards. This helps us monitor progress, stay accountable, and continually improve the quality of care we provide.

Let us be the steady, behind-the-scenes support that helps you live confidently and comfortably in your home.